Last updated: 27 March 2026
These Terms of Service (“Terms”) govern your use of the Troopa website, application, and related services (the “Services”) operated by Troopa Travel Pty Ltd (“Troopa”, “we”, “us”, or “our”).
By accessing or using the Services, you agree to these Terms. If you do not agree, you must not use the Services.
Troopa Travel Pty Ltd provides an online platform that helps individuals and groups plan and organise travel, including AI-generated itineraries, collaboration tools, and links to third-party services.
Troopa is not a travel agent, tour operator, or booking provider.
We do not provide transportation, accommodation, or travel services directly.
You must be at least 18 years old, or the age of majority in your country, to use the Services.
By using Troopa, you confirm that you have the legal capacity to enter into these Terms.
You may need to create an account to use some features.
You agree to:
We may suspend or terminate accounts that violate these Terms.
Troopa allows users to collaborate on trips.
Information you share in a trip may be visible to other members of that trip.
You are responsible for any content you upload or share.
You must not share content that is:
We may remove content or restrict access if we believe it violates these Terms.
Troopa may generate travel itineraries, recommendations, or other content using automated systems or artificial intelligence.
This content is provided for informational purposes only.
We do not guarantee that AI-generated content is accurate, complete, reliable, or suitable for your needs.
You are responsible for verifying all travel details before relying on them.
Troopa provides planning tools only.
We do not guarantee:
You are responsible for confirming all travel arrangements with the relevant provider.
Troopa may contain links to third-party websites, booking providers, or products.
We do not control these services and are not responsible for them.
We may receive commissions or referral fees from some links.
Your use of third-party services is subject to their terms and policies.
You must not use the Services to:
We may suspend or terminate access for misuse.
All software, design, content, branding, and functionality in the Services are owned by Troopa Travel Pty Ltd or its licensors.
You may not copy, modify, distribute, or reverse engineer the Services without permission.
You retain ownership of content you upload, but you grant Troopa a non-exclusive licence to use that content to provide and improve the Services.
The Services are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, we make no warranties or representations about:
We do not guarantee the Services will be uninterrupted or error-free.
To the maximum extent permitted by law, Troopa is not liable for:
Our total liability is limited to the amount you paid to use the Services (if any).
Nothing in these Terms excludes rights you have under the Australian Consumer Law or other applicable laws.
You agree to indemnify and hold harmless Troopa Travel Pty Ltd, its directors, employees, and affiliates from any claim, loss, or damage arising from:
We may modify, suspend, or discontinue the Services at any time.
We are not liable for any loss caused by downtime, errors, or changes to the Services.
We may introduce paid features in the future.
If we do, we will provide reasonable notice before charging any fees.
Your use of the Services is also governed by our Privacy Policy, available on our website.
We may update these Terms from time to time.
If we make material changes, we may notify users through the Services or by email.
Your continued use of Troopa after changes are published means you accept the updated Terms.
We may suspend or terminate your access if you breach these Terms.
You may stop using the Services at any time.
You may also request deletion of your account by contacting us at jay@troopa.au.
These Terms are governed by the laws of New South Wales, Australia.
You agree that the courts of New South Wales have exclusive jurisdiction over any disputes.
Troopa Travel Pty Ltd
Australia
Email: jay@troopa.au